Privacy Policy

Monash Test & Tag we values your privacy and is committed to protecting the personal information we collect from you. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

 

1. Information We Collect

We may collect the following types of information:

• Name, business name, and contact details (phone, email, address)

• Billing and payment details

• Details of services requested or provided

• Information provided through forms, phone calls, or email correspondence

• Website usage data (via cookies or analytics tools)

 

2. How We Collect Information

We may collect information when you:

• Contact us by phone, email, or through our website

• Engage our Test and Tag services

• Request a quote or book an appointment

• Visit or interact with our website

 

3. How We Use Your Information

We use your information to:

• Provide Test and Tag services

• Issue invoices and process payments

• Maintain compliance records for safety and legal purposes

• Communicate with you about bookings, reminders, or updates

• Improve our website, services, and customer experience

• Send you promotional offers (only if you have opted in)

 

4. Disclosure of Your Information

We do not sell or trade your personal information. We may disclose information to:

• Service providers who assist us in business operations (IT, accounting, etc.)

• Regulatory bodies if required by law

• With your consent, where relevant to the services we provide

 

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. However, no data transmission over the internet can be guaranteed as 100% secure.

 

6. Access and Correction

You may request access to the personal information we hold about you, or ask us to correct it if it is inaccurate. Please contact us using the details below.

 

7. Cookies and Website Analytics

Our website may use cookies and analytics tools to improve performance and user experience. You can disable cookies in your browser settings, but some site features may not function properly.

 

8. Direct Marketing

We may send you promotional material about our services if you have consented. You may opt-out of marketing communications at any time by contacting us.

 

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with the revised date.

 

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

 

Monash Test and Tag
Email: monashtestandtag@gmail.com
Phone: 1300 920 130